Questions,
suggestions,
just lonely?
Reach out!
Questions,
suggestions,
just lonely?
Reach out!
Questions,
suggestions,
just lonely?
Reach out!
Frequently Asked Questions
Frequently Asked Questions
What additional equipment do I need to purchase?
Unlike other FBO software, Airfield Logic doesn't require additional equipment/devices.
You've already got a computer at your desk and everyone has a phone. Why over-complicate things…
What additional equipment do I need to purchase?
Unlike other FBO software, Airfield Logic doesn't require additional equipment/devices.
You've already got a computer at your desk and everyone has a phone. Why over-complicate things…
What additional equipment do I need to purchase?
Unlike other FBO software, Airfield Logic doesn't require additional equipment/devices.
You've already got a computer at your desk and everyone has a phone. Why over-complicate things…
Does this software work on everyone's phone? Laptop? Tablets?
Airfield Logic is a PWA (progressive web app). That means you never have to worry about compatibility.
It looks like an app, it smells like an app, but you don't have to disappoint your Android or Windows friends.
We got you covered ;)
Does this software work on everyone's phone? Laptop? Tablets?
Airfield Logic is a PWA (progressive web app). That means you never have to worry about compatibility.
It looks like an app, it smells like an app, but you don't have to disappoint your Android or Windows friends.
We got you covered ;)
Does the software help me organize my customer lists?
Yep! In fact, you can send SMS (texts) and emails to specific groups or all your customers in just a couple of
clicks.
Does the software help me organize my customer lists?
Yep! In fact, you can send SMS (texts) and emails to specific groups or all your customers in just a couple of
clicks.
How does Airfield Logic help with managing staff, task, and discrepancies?
Good question.. We had the same issues trying to juggle all the things involved with running a business
while also keeping track of what needs done at the airport.
You create recurring tasks specific to your airport. They only takes a few seconds to create then are
issues at a frequency of your choosing.
Your staff can't "forget" what needs done. It is all right there on the dashboard to be completed.
Anything broken, missing, or needing attention stays pinned at the top of the task list until resolved.
Holding staff accountable has never been so straight forward.
How does Airfield Logic help with managing staff, task, and discrepancies?
Good question.. We had the same issues trying to juggle all the things involved with running a business
while also keeping track of what needs done at the airport.
You create recurring tasks specific to your airport. They only takes a few seconds to create then are
issues at a frequency of your choosing.
Your staff can't "forget" what needs done. It is all right there on the dashboard to be completed.
Anything broken, missing, or needing attention stays pinned at the top of the task list until resolved.
Holding staff accountable has never been so straight forward.
Is there an onboarding?
We do not charge and onboarding fee. Additionally, we designed Airfield Logic with a few principles:
1. Each feature should make a user's task LESS cumbursome.
2. Built to be intuitive and easy for users to get started.
3. Enhance comms through automated alerts to improve customer service.
Is there an onboarding?
We do not charge and onboarding fee. Additionally, we designed Airfield Logic with a few principles:
1. Each feature should make a user's task LESS cumbursome.
2. Built to be intuitive and easy for users to get started.
3. Enhance comms through automated alerts to improve customer service.
What size airport is Airfield Logic built to accommodate?
Airfield Logic started at a non-towered, medium size airport. We work with very small to larger, part
139 airports.
What size airport is Airfield Logic built to accommodate?
Airfield Logic started at a non-towered, medium size airport. We work with very small to larger, part
139 airports.
Who handles customer support?
We're proud to say that our partners don't require much support. But, when a question does pop up, or a
customer has a good idea to improve the software, these conversations are not outsourced. You'll be
talking with someone located at our home office in Bentonville, Arkansas.
Who handles customer support?
We're proud to say that our partners don't require much support. But, when a question does pop up, or a
customer has a good idea to improve the software, these conversations are not outsourced. You'll be
talking with someone located at our home office in Bentonville, Arkansas.
Is there tiered pricing or other hidden charges?
Nope, we keep it simple and affordable.
We aren't currently offering tiered pricing. Considering the price is 1/4th the cost of the closest comparable
software, you are getting Citation capabilities at C152 pricing.
Is there tiered pricing or other hidden charges?
Every airport is unique, maybe you already have a tool for some aspect that we handle.
That's ok, just use the portion of the software that is going to make your life easier, keep
you compliant, save money or improve customer service.
We resist tiered pricing. We put a lot of work into creating the best tools for you to run your
operation. It'd be sad for you to not have them at your disposal. Considering the price is 1/4th
the cost of competing software, you are getting Citation capabilities at C152 pricing.